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Questions:

1. What do you mean by 'encoding' and 'decoding'?
2. What are the different kinds of presentations?
3. What is precis-writing?
4. What do you mean by physical barriers?
5. What is oral presentation?
6. Para Language is close to non-verbal communication. Explain.
7. What do you mean by 'Communication Process'?
8. Differentiate between good and bad letters.
9. What is Business Communication? Explain the principles of effective Communication.
10. What are the common barriers in Communication? How do you overcome these barriers?
11. Write a specimen 'Dunning Letter' to your customers for payment.
12. One should feed, water and cultivate the grapevine, rather than curb its growth. Discuss.
13. What do you mean by 'International Communication'? Write and present an imaginary international situation.