File Details:

Questions:

1. Give two limitations of facsimile as a tool for communication.
2. What is 'Interactive Communication'?
3. What are the barriers to listening and how does one overcome them?
4. What is circular? Specify the difference between notice and circular.
5. What is statutory report?
6. Differentiate the official letters and business letters.
7. Specify how Information Technology is helping managers in transmitting and conveying information using IT tools and gadgets.
8. What is the art of listening? Explain the principles of good listening.
9. Define the term feedback. Explain its process, method, and guidelines to make effective feedback.
10. Kinesics plays an important role in communication. Discuss this statement.
11. Explain the importance of 7 C's of communication as given by Francis J. Bergin.
12. What do you mean by internet? What are its uses? Also write the barriers in its way.
13. Complaints are not routine letters. The writer has to write them with special care and skills. Do you agree to this view? Justify your answer.
14. Draft a sales letter to promote the sales of some new product.
15. Comment on the importance of public address system.
16. Comment on enquiries and reply letters.