File Details:

Questions:

1. What do you mean by good news letter?
2. Define the term 'enclosures'.
3. What is teleprinter?
4. Suggest the five steps which are used to write a good report.
5. How can the 'grapevine' help in raising the morale of the workers?
6. How can oral communication be made effective?
7. Give the differences between official letters and business letters.
8. Discuss in detail any two types of interviews.
9. What do you understand by oral presentation? Discuss the factors affecting the oral presentation.
10. What do you understand by 'good news letters'? Give a specimen of good news letters.
11. Write short notes on the following: Office orders, Office circulars, Office memorandums.
12. What precautions would be taken while preparing an oral report?
13. Discuss in detail the 7C's of communication.
14. Communication is an essential part of a business. Explain this statement.