File Details:

Questions:

1. What do you mean by 'Rumour'? How it can damage the facts?
2. What are the functions of 'Business Communication'?
3. Write principles of effective writing.
4. What do you know about office 'Circulars'?
5. Write a short note on 'Telephone Answering Machine'?
6. Write an enquiry letter to a book publisher to seek details of 'Operating System' and 'Professional Communication' subject books. Ask details of authors and price of these subject books and discount also. Also ask for terms and conditions of payment after delivery of books.
7. How does a word processor help in office jobs? Discuss at least five features of a word processor with an example.
8. Define 'The Art of Listening.' For focused listening, what characteristics are required in a listener? Discuss.
9. Write short notes on the following: Facsimile (Fax), Voice mail, Closed Circuit TV.
10. What effective communication skills are required for a successful professional? How can existing skills be polished? Explain.
11. Write short notes on: Difference between face-to-face conversation and dictaphone, Electronic writing process, Press conference.
12. Define multimedia. Explain how multiple media play an important role in successful business with real-life examples.
13. How many types of business letters are written in the business scenario? Throw light on the importance of writing effective business letters with the help of at least two examples.