File Details:

Questions:

1. What is Office memo?
2. State some expressions of non-verbal communication.
3. Write some media of written communication for employees.
4. Elaborate any five characteristics of a good business letter.
5. Define electronic writing.
6. What are 7C's of Communication?
7. What are the characteristics of grapevine communication?
8. Draft a representation letter to your head office seeking permission to organize a training programme for your branch employees on Customer care.
9. Explore the condition, which are highly suitable to non-verbal communication.
10. Draft a Tender Notice as regards to the procurement of a software as desired by you.
11. Briefly explain the essential of effective written communication.
12. Discuss the role of fax, email and video conferencing in communication.
13. Applying the principles of effective communication in writing skills. Explain it and discuss the principles of effective communication.