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Questions:

1. What are the features of TQM?
2. Who are formal leaders?
3. What do you mean by forecasting?
4. Name the two models of change.
5. What are the different types of levels of strategy?
6. Differentiate between management and business policy.
7. Discuss the contribution of Elton Mayo to management science.
8. Discuss the meaning and importance of coordination.
9. What is the growing relevance of strategic management in India?
10. Describe the objectives and importance of communication in business.
11. Discuss the various steps involved in the planning process.
12. Define ethics and social responsibility of business. What are different tools of ethics?
13. Describe various causes of resistance to change.