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Semester 5: Retail Supply Chain Management

  • Introduction to Supply Chain Management

    Introduction to Supply Chain Management
    • Definition and Importance

      Supply chain management involves overseeing the flow of goods and services from suppliers to the end consumers. It is crucial for enhancing efficiency, reducing costs, and ensuring customer satisfaction in retail.

    • Components of Supply Chain Management

      Key components include procurement, production, distribution, and logistics. Each component plays a vital role in ensuring products are available when and where they are needed.

    • Stages of Supply Chain Management

      The supply chain consists of several stages: supplier, manufacturer, distributor, retailer, and customer. Understanding each stage helps in optimizing supply chain processes.

    • Technology in Supply Chain Management

      Technological advancements like ERP systems, AI, and data analytics are transforming supply chains by improving visibility, forecasting, and inventory management.

    • Challenges in Supply Chain Management

      Challenges such as demand variability, supply disruption, and cost management need to be addressed for an efficient supply chain.

    • Trends in Retail Supply Chain Management

      Current trends include sustainability initiatives, automation, and customer-centric approaches that emphasize faster delivery and personalization.

  • Operations Management in SCM

    Operations Management in Supply Chain Management
    • Definition and Importance

      Operations management in SCM involves overseeing, designing, and controlling the process of production and business operations. It ensures that goods and services are produced efficiently and meet customer demand. Its importance lies in optimizing resources, reducing costs, and enhancing service delivery.

    • Key Operations Management Functions

      The key functions include capacity planning, inventory management, production planning, and quality control. Each function plays a crucial role in ensuring seamless operations throughout the supply chain.

    • Role of Technology

      Technology plays a vital role in enhancing operations management. Automated systems, data analytics, and advanced software solutions help streamline processes, improve decision making, and enhance communication across the supply chain.

    • Challenges in Operations Management

      Key challenges include managing inventory levels, ensuring product quality, adapting to market changes, and integrating sustainable practices. Addressing these challenges requires strategic planning and continuous improvement.

    • Impact on Retail Supply Chain

      In retail, effective operations management is essential for ensuring product availability, managing logistics efficiently, and meeting customer expectations. It directly influences competitiveness and profitability.

  • Procurement for Supply Chain

    Procurement for Supply Chain
    • Introduction to Procurement

      Procurement involves acquiring goods and services necessary for a business to function. It plays a critical role in ensuring that the supply chain operates smoothly.

    • Types of Procurement

      There are several types of procurement, including direct procurement, indirect procurement, and service procurement, which cater to different needs within the supply chain.

    • Procurement Processes

      The procurement process generally includes identifying needs, supplier selection, purchasing, and contract management. Each stage is essential to achieving efficiency and cost-effectiveness.

    • Supplier Relationship Management

      Building and maintaining relationships with suppliers is crucial. Effective communication, trust, and collaboration can lead to better pricing and reliability.

    • Negotiation in Procurement

      Negotiation is a key skill in procurement. It involves discussing terms with suppliers to achieve the best possible deals while ensuring quality standards are met.

    • Technology in Procurement

      Technology plays an increasingly important role in procurement, with tools like e-procurement systems and spend analysis software improving efficiency and transparency.

    • Sustainability in Procurement

      Sustainable procurement focuses on purchasing goods and services that have a positive environmental and social impact, aligning with corporate social responsibility goals.

    • Challenges in Procurement

      Common challenges include managing supplier relationships, ensuring quality, navigating global supply chain issues, and adapting to changing market conditions.

    • Future Trends in Procurement

      The future of procurement may involve greater automation, artificial intelligence, data analytics, and enhanced collaboration with suppliers for improved efficiency.

  • Logistics Management

    Logistics Management in Retail Supply Chain Management
    • Introduction to Logistics Management

      Logistics management involves planning, implementing, and controlling the flow of goods, services, and information from the point of origin to the point of consumption. It is a critical component of the retail supply chain, ensuring that products are delivered efficiently to meet consumer demand.

    • Key Components of Logistics Management

      The main components of logistics management include transportation, warehousing, inventory management, order fulfillment, and supply chain integration. Each component plays a vital role in ensuring the smooth operation of the retail supply chain.

    • Transportation Management

      Transportation management focuses on the movement of goods from suppliers to retailers. It includes selecting transportation modes, optimizing routes, and managing costs. Efficient transportation is essential for timely delivery and customer satisfaction.

    • Warehousing and Storage Solutions

      Warehousing involves storing goods until they are needed for distribution. Effective warehousing strategies include layout optimization, inventory control, and technology integration to enhance efficiency and reduce costs.

    • Inventory Management

      Inventory management entails overseeing and controlling stock levels to meet customer demand while minimizing excess. Techniques include just-in-time inventory, safety stock, and demand forecasting.

    • Order Fulfillment Process

      Order fulfillment consists of receiving, processing, and delivering customer orders. A streamlined order fulfillment process can improve customer satisfaction and retention.

    • Technology in Logistics Management

      Technology plays a crucial role in enhancing logistics efficiency. Tools like warehouse management systems, transportation management systems, and supply chain analytics enable better decision-making and performance tracking.

    • Challenges in Logistics Management

      Logistics management faces challenges such as rising transportation costs, supply chain disruptions, and fluctuating consumer demand. Addressing these challenges requires strategic planning and adaptability.

    • Future Trends in Logistics Management

      Future trends include the increased use of automation, artificial intelligence, and sustainability practices in logistics operations. These trends aim to improve efficiency and reduce the environmental impact of logistics activities.

  • Global Issues in Supply Chain

    Global Issues in Supply Chain
    • Impact of Globalization

      Globalization has significantly transformed supply chains by connecting producers and consumers worldwide. This has led to increased efficiency and access to a broader range of products. However, it also exposes supply chains to global risks, including political instability, tariff changes, and economic fluctuations.

    • Supply Chain Disruptions

      Natural disasters, pandemics, and geopolitical tensions can cause major disruptions in supply chains. For instance, the COVID-19 pandemic highlighted vulnerabilities in just-in-time inventory systems, causing delays and shortages.

    • Sustainability and Ethical Sourcing

      Consumers today demand more sustainable practices from brands. Companies must address environmental impacts and ensure that materials are ethically sourced. This includes minimizing waste, reducing carbon footprints, and ensuring fair labor practices.

    • Technological Impacts

      Emerging technologies such as AI, IoT, and blockchain are reshaping supply chain management. They enhance transparency, improve forecasting, and enable real-time tracking of goods. However, companies also face challenges related to data privacy and integration of new technologies.

    • Regulatory Challenges

      Supply chains must navigate a complex web of regulations across different countries. Compliance with trade agreements, tariffs, and customs regulations can pose challenges, requiring companies to stay informed and adaptable.

    • Consumer Expectations and Transparency

      Modern consumers demand transparency regarding product origin and supply chain practices. Companies are increasingly required to provide information about sourcing, production practices, and the lifecycle of products to build trust with consumers.

Retail Supply Chain Management

B.B.A., Retail Management

Retail Supply Chain Management

5

Periyar University

Core Paper XII

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