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IGNOU BEGE-104 Solved Question Paper PDF Download

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  • IGNOU BEGE-104 Solved Question Paper in Hindi
  • IGNOU BEGE-104 Solved Question Paper in English
  • IGNOU Previous Year Solved Question Papers (All Courses)

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IGNOU BEGE-104 Solved Question Paper PDF

IGNOU Previous Year Solved Question Papers

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IGNOU BEGE-104 Previous Year Solved Question Paper in Hindi

Q1. Read the passage given below and answer the questions that follow : British anthropologist, Sir Edward Burnett Tylor defines culture as ‘that complex whole which includes knowledge, belief, art, morals, law, custom or any other capabilities and habits acquired by man as a member of society’. Certain characteristic manners and practices of a group of people, go to form the ‘cultural pattern’ of a society. Culture could be associated with a nation, town, village or a tribe. Man acquires culture or becomes cultured by being member of a society or a group. Given the complexity introduced by differences of race, religion, language, customs and tradition, it is not easy to identify the elements of Indian culture. However, undeniably, it is the pre-eminence of Hinduism in India that gives to Indian culture its special characteristics. Sardar Panikkar identifies some outstanding features of Indian culture as—tradition of tolerance, sense of synthesis reflected in racial harmony, universal outlook as reflected in views such as ‘the world is one family’, philosophical outlook with belief in the unity of creation and respect for the individual based on the _ philosophical equation of Atman and Brahman—the soul and the supreme soul. Indian culture has survived because in every generation, the best among us have lived by certain fundamental values, like the values taught in the Bhagwad Gita. The day the best spirits cease to find self-fulfillment in living upto these values, Indian culture would no longer be a stream of vitality. The first value which underlines our culture is the faith in the supremacy of the moral and spiritual order which the Vedic sages called Rit. Rit is the universal order, material, moral and spiritual which upholds life. Satya or truth is its personal aspect. Satya in the sense of absolute sincerity, unity of thought, word and deed, is not to be cultivated in a cave or in a place of pilgrimage. It has to be lived in every action, in every relationship and on every occasion. The other value is sanyam i.e. dedication or surrender of the ego to God. By living a dedicated life, the individual recaptures the values of his own generation and passes them on as a legacy to the next one. The third great value is Samarpan i.e. consecration. Rigid asceticism is not consecration. In order to realise consecration, we must live a full life in which every act comes to be consecrated as an offering to God. To live up to these values, desire, greed, malice and anger have to be transmitted into noble aspirations, religious tolerance and love of peace. Our education system needs to realise the necessity of imparting these values to the young mind so that India may safeguard its soul. Questions : (i) How does an individual acquire culture ? (ii) Despite differences of various kinds what gives India its cultural identity ? (iii) What are the fundamental values underlying Indian culture ? (iv) How can India safeguard its soul ? (v) Which text embodies fundamental life values ? (vi) How is ‘Sanyam’ different from ‘Samarpan’ ? (vii) What does ‘Satya’ or truth mean in the passage ? (viii) What are the features of Indian culture according to Sardar Panikkar ? (ix) Which words in the passage have the same meaning as : Strength, energy and liveliness in an unquestionable or obvious manner. (x) Give a suitable title to the passage.

Ans. निम्नलिखित प्रश्नों के उत्तर गद्यांश पर आधारित हैं:

(i) गद्यांश के अनुसार, एक व्यक्ति समाज या समूह का सदस्य बनकर संस्कृति प्राप्त करता है या सुसंस्कृत बनता है।

(ii) विभिन्न प्रकार के मतभेदों के बावजूद, भारत में हिंदू धर्म की प्रधानता ही भारतीय संस्कृति को इसकी विशेष पहचान और विशेषताएँ प्रदान करती है।

(iii) भारतीय संस्कृति के अंतर्निहित मूलभूत मूल्य हैं:

  • नैतिक और आध्यात्मिक व्यवस्था की सर्वोच्चता में विश्वास, जिसे ‘ऋत’ कहा जाता है, जिसका व्यक्तिगत पहलू ‘सत्य’ है।
  • ‘संयम’ , जिसका अर्थ है ईश्वर के प्रति समर्पण या अहंकार का त्याग।
  • ‘समर्पण’ , जिसका अर्थ है पवित्रीकरण, जहाँ प्रत्येक कार्य ईश्वर को एक भेंट के रूप में अर्पित किया जाता है।

(iv) भारत अपनी आत्मा की रक्षा तब कर सकता है जब हमारी शिक्षा प्रणाली युवा मनों को ऋत, सत्य, संयम और समर्पण जैसे मूलभूत मूल्यों को प्रदान करने की आवश्यकता को समझे और उन्हें लागू करे।

(v) गद्यांश के अनुसार, ‘भगवद् गीता’ नामक ग्रंथ मूलभूत जीवन मूल्यों का प्रतीक है।

(vi) ‘संयम’ का अर्थ है अहंकार का ईश्वर के प्रति त्याग करना, यह एक आंतरिक समर्पण है। इसके विपरीत, ‘समर्पण’ का अर्थ है पवित्रीकरण, जिसमें व्यक्ति अपने जीवन के प्रत्येक कार्य को ईश्वर को एक भेंट के रूप में अर्पित करता है। संयम एक आंतरिक अवस्था है, जबकि समर्पण उस अवस्था का बाहरी क्रियात्मक रूप है।

(vii) गद्यांश में ‘सत्य’ का अर्थ है पूर्ण ईमानदारी , और विचार, शब्द और कर्म की एकता । यह केवल किसी गुफा या तीर्थ स्थान पर अभ्यास करने वाली चीज नहीं है, बल्कि इसे प्रत्येक कार्य, प्रत्येक संबंध और प्रत्येक अवसर में जिया जाना चाहिए।

(viii) सरदार पणिक्कर के अनुसार भारतीय संस्कृति की विशेषताएँ हैं:

  • सहिष्णुता की परंपरा
  • नस्लीय सद्भाव में परिलक्षित संश्लेषण की भावना
  • ‘विश्व एक परिवार है’ जैसे विचारों में परिलक्षित सार्वभौमिक दृष्टिकोण
  • सृष्टि की एकता में विश्वास के साथ दार्शनिक दृष्टिकोण
  • आत्मा और ब्रह्म की दार्शनिक समानता पर आधारित व्यक्ति के लिए सम्मान

(ix) गद्यांश में समान अर्थ वाले शब्द हैं:

  • Strength, energy and liveliness (शक्ति, ऊर्जा और जीवंतता): vitality
  • in an unquestionable or obvious manner (एक निर्विवाद या स्पष्ट तरीके से): undeniably

(x) इस गद्यांश के लिए एक उपयुक्त शीर्षक “भारतीय संस्कृति का सार” या “भारतीय संस्कृति के मूलभूत मूल्य” हो सकता है।

Q2. What is a portfolio ? How is web version of your portfolio useful ?

Ans. एक पोर्टफोलियो किसी व्यक्ति के कौशल, क्षमताओं, उपलब्धियों और अनुभवों का एक व्यवस्थित संग्रह होता है। यह एक पेशेवर उपकरण है जिसका उपयोग संभावित नियोक्ताओं, ग्राहकों या शैक्षणिक संस्थानों को अपनी योग्यता और कार्य की गुणवत्ता प्रदर्शित करने के लिए किया जाता है। एक पोर्टफोलियो में विभिन्न प्रकार की सामग्री हो सकती है, जैसे कि:

  • कार्य के नमूने (जैसे लिखित रिपोर्ट, डिजाइन, कलाकृति, सॉफ्टवेयर कोड)।
  • परियोजनाओं का विवरण और परिणाम।
  • प्रशंसापत्र और सिफारिशें।
  • प्रमाण पत्र और पुरस्कार।
  • केस स्टडीज जो समस्या-समाधान कौशल को दर्शाती हैं।

यह एक रिज्यूमे या सीवी का समर्थन करने वाले ठोस सबूत के रूप में कार्य करता है, जो केवल दावों को सूचीबद्ध करता है।

आपके पोर्टफोलियो का एक वेब संस्करण (ई-पोर्टफोलियो) कई मायनों में अत्यंत उपयोगी है:

1. वैश्विक पहुंच: एक वेब पोर्टफोलियो इंटरनेट कनेक्शन के साथ दुनिया में कहीं से भी, किसी भी समय पहुँचा जा सकता है। इसे एक साधारण लिंक के माध्यम से ईमेल, सोशल मीडिया या रिज्यूमे में आसानी से साझा किया जा सकता है।

2. मल्टीमीडिया एकीकरण: पारंपरिक भौतिक पोर्टफोलियो के विपरीत, एक वेब संस्करण में वीडियो, ऑडियो क्लिप, एनिमेशन और इंटरैक्टिव सामग्री जैसे गतिशील तत्व शामिल हो सकते हैं। यह रचनात्मक और तकनीकी क्षेत्रों में कौशल का प्रदर्शन करने के लिए विशेष रूप से प्रभावी है।

3. आसान अद्यतन: आप अपने नवीनतम काम और उपलब्धियों के साथ अपने वेब पोर्टफोलियो को तुरंत और आसानी से अपडेट कर सकते हैं। इसमें कोई प्रिंटिंग या भौतिक पुनर्गठन की लागत नहीं होती है।

4. लागत-प्रभावशीलता: प्रिंटिंग, बाइंडिंग और शिपिंग की लागत समाप्त हो जाती है, जिससे यह एक किफायती विकल्प बन जाता है।

5. व्यावसायिकता और तकनीकी कौशल का प्रदर्शन: एक अच्छी तरह से डिज़ाइन किया गया वेब पोर्टफोलियो यह भी दर्शाता है कि आप वर्तमान तकनीक के साथ सहज हैं, जो आज के डिजिटल युग में एक मूल्यवान कौशल है।

6. एनालिटिक्स: कई वेब प्लेटफॉर्म आपको यह ट्रैक करने की अनुमति देते हैं कि आपके पोर्टफोलियो को किसने, कब और कहाँ से देखा, जो आपको अपनी पहुंच और प्रभाव के बारे में जानकारी देता है।

Q3. Write about the different forms of interviews and the skills required to face them.

Ans. साक्षात्कार भर्ती प्रक्रिया का एक महत्वपूर्ण हिस्सा हैं और विभिन्न प्रारूपों में आयोजित किए जा सकते हैं, प्रत्येक के लिए विशिष्ट कौशल की आवश्यकता होती है। साक्षात्कार के विभिन्न रूप और उनका सामना करने के लिए आवश्यक कौशल इस प्रकार हैं:

साक्षात्कार के विभिन्न रूप:

  • एक-से-एक साक्षात्कार (One-on-One Interview): यह सबसे सामान्य प्रारूप है, जिसमें एक उम्मीदवार और एक साक्षात्कारकर्ता शामिल होते हैं। यह उम्मीदवार के कौशल और व्यक्तित्व का गहन मूल्यांकन करने की अनुमति देता है।
  • पैनल साक्षात्कार (Panel Interview): इसमें, एक उम्मीदवार का साक्षात्कार कई लोगों (जैसे एचआर, प्रबंधक, टीम के सदस्य) के एक पैनल द्वारा एक साथ किया जाता है। इसका उद्देश्य विभिन्न दृष्टिकोणों से उम्मीदवार का मूल्यांकन करना है।
  • समूह साक्षात्कार (Group Interview): कई उम्मीदवारों का एक साथ साक्षात्कार लिया जाता है और उन्हें अक्सर एक समूह कार्य दिया जाता है। यह नेतृत्व, टीम वर्क और दबाव में प्रदर्शन करने की क्षमता का आकलन करता है।
  • टेलीफोनिक साक्षात्कार (Telephonic Interview): यह आमतौर पर एक प्रारंभिक स्क्रीनिंग प्रक्रिया है ताकि बड़ी संख्या में आवेदकों में से उम्मीदवारों को शॉर्टलिस्ट किया जा सके।
  • वीडियो साक्षात्कार (Video Interview): यह लाइव (जैसे ज़ूम पर) या पूर्व-रिकॉर्डेड हो सकता है। यह भौगोलिक बाधाओं को दूर करता है और दूरस्थ भर्ती के लिए लोकप्रिय है।
  • व्यवहार संबंधी साक्षात्कार (Behavioral Interview): यह इस आधार पर काम करता है कि पिछला व्यवहार भविष्य के प्रदर्शन का एक भविष्यवक्ता है। उम्मीदवारों से “मुझे उस समय के बारे में बताएं जब…” जैसे प्रश्न पूछे जाते हैं।
  • स्थितिजन्य साक्षात्कार (Situational Interview): उम्मीदवार को एक काल्पनिक कार्य-संबंधित परिदृश्य दिया जाता है और पूछा जाता है कि वे इसे कैसे संभालेंगे। यह समस्या-समाधान और निर्णय लेने के कौशल का परीक्षण करता है।

साक्षात्कार का सामना करने के लिए आवश्यक कौशल:

  • संचार कौशल: अपने विचारों को स्पष्ट और संक्षिप्त रूप से व्यक्त करना और सक्रिय रूप से सुनना महत्वपूर्ण है।
  • तैयारी और अनुसंधान: कंपनी, उसकी संस्कृति और नौकरी की भूमिका पर शोध करना आत्मविश्वास को बढ़ाता है और आपको सूचित प्रश्न पूछने में मदद करता है।
  • आत्म-जागरूकता: अपनी ताकत, कमजोरियों और करियर के लक्ष्यों को जानना और उन्हें स्पष्ट रूप से व्यक्त करने में सक्षम होना।
  • समस्या-समाधान कौशल: विशेष रूप से स्थितिजन्य और केस साक्षात्कारों में, तार्किक रूप से सोचने और रचनात्मक समाधान प्रस्तावित करने की क्षमता महत्वपूर्ण है।
  • गैर-मौखिक संचार: आमने-सामने और वीडियो साक्षात्कारों में, सकारात्मक शारीरिक भाषा, आंखों का संपर्क और पेशेवर आचरण बनाए रखना आवश्यक है।
  • शांत और संयमित रहना: दबाव में शांत रहने की क्षमता, विशेष रूप से पैनल या तनाव साक्षात्कारों में, एक अच्छा प्रभाव डालती है।

Q4. How is telephonic conversation different from face to face conversation ? What care should be taken to make telephonic conversation effective ?

Ans. टेलीफोन पर की गई बातचीत आमने-सामने की बातचीत से कई महत्वपूर्ण तरीकों से अलग होती है, जिसका मुख्य कारण गैर-मौखिक संकेतों की अनुपस्थिति है।

टेलीफोनिक और आमने-सामने की बातचीत के बीच अंतर:

  • गैर-मौखिक संकेतों का अभाव: टेलीफोन पर बातचीत में, आप चेहरे के भाव, शारीरिक हाव-भाव, या आँखों के संपर्क जैसे महत्वपूर्ण गैर-मौखिक संकेतों को नहीं देख सकते हैं। आमने-सामने की बातचीत में, ये संकेत संचार का एक बड़ा हिस्सा होते हैं और अर्थ को स्पष्ट करने में मदद करते हैं।
  • आवाज के लहजे पर निर्भरता: गैर-मौखिक संकेतों के बिना, आपकी आवाज का लहजा, गति, और पिच भावनाओं और इरादों को व्यक्त करने का प्राथमिक साधन बन जाते हैं। एक नीरस आवाज उदासीनता का संकेत दे सकती है, जबकि एक उत्साहित आवाज रुचि का संकेत देती है।
  • ध्यान भंग होने की अधिक संभावना: फोन पर, बाहरी शोर या अन्य गतिविधियों से ध्यान भंग होना आसान होता है। आमने-सामने की बातचीत में, दोनों पक्ष आम तौर पर एक-दूसरे पर अधिक केंद्रित होते हैं।
  • सक्रिय सुनने का बढ़ा हुआ महत्व: चूंकि आप दूसरे व्यक्ति को देख नहीं सकते, इसलिए गलतफहमी से बचने के लिए ध्यान से सुनना और पुष्टि के लिए प्रश्न पूछना और भी महत्वपूर्ण हो जाता है।

टेलीफोन पर बातचीत को प्रभावी बनाने के लिए रखी जाने वाली सावधानियाँ:

एक प्रभावी टेलीफोनिक बातचीत सुनिश्चित करने के लिए, निम्नलिखित बातों का ध्यान रखना चाहिए:

1. तैयारी: कॉल करने से पहले, अपनी बातचीत का उद्देश्य स्पष्ट करें और एक संक्षिप्त एजेंडा बनाएं। सभी आवश्यक दस्तावेज़ या नोट्स अपने पास रखें।

2. शांत वातावरण चुनें: पृष्ठभूमि के शोर और रुकावटों से बचने के लिए एक शांत जगह से कॉल करें। यह सुनिश्चित करता है कि आप और दूसरा व्यक्ति दोनों स्पष्ट रूप से सुन सकें।

3. स्पष्ट रूप से बोलें: मध्यम गति से और स्पष्ट रूप से बोलें। बहुत तेज या बहुत धीरे बोलने से बचें। अपनी आवाज में ऊर्जा और उत्साह लाने के लिए बोलते समय मुस्कुराने की कोशिश करें।

4. सक्रिय रूप से सुनें: दूसरे व्यक्ति को बाधित न करें। “हाँ,” “ठीक है,” या “मैं समझता हूँ” जैसे मौखिक संकेतों का उपयोग करके दिखाएं कि आप सुन रहे हैं। महत्वपूर्ण बिंदुओं को संक्षेप में दोहराकर अपनी समझ की पुष्टि करें।

5. अपनी पहचान बताएं: कॉल की शुरुआत में अपना और अपने संगठन का नाम स्पष्ट रूप से बताएं।

6. संक्षिप्त और केंद्रित रहें: व्यावसायिक फोन कॉल्स में समय का सम्मान करना महत्वपूर्ण है। सीधे मुद्दे पर आएं और बातचीत को केंद्रित रखें।

7. सकारात्मक अंत: कॉल को एक सकारात्मक नोट पर समाप्त करें, लिए गए निर्णयों या अगले कदमों का सारांश दें और दूसरे व्यक्ति को उनके समय के लिए धन्यवाद दें।

Q5. What are the do’s and don’ts a chairperson needs to observe while conducting a meeting successfully ?

Ans. एक सफल बैठक का संचालन करने के लिए अध्यक्ष (चेयरपर्सन) की भूमिका महत्वपूर्ण होती है। अध्यक्ष को बैठक को उत्पादक, केंद्रित और समय पर सुनिश्चित करने के लिए कुछ क्या करें (Do’s) और क्या न करें (Don’ts) का पालन करना चाहिए।

एक अध्यक्ष को क्या करना चाहिए (Do’s):

  • पूरी तैयारी करें: बैठक से पहले एजेंडा और संबंधित दस्तावेजों की समीक्षा करें। बैठक के उद्देश्यों को समझें ताकि आप चर्चा का मार्गदर्शन कर सकें।
  • समय पर शुरू और समाप्त करें: सभी प्रतिभागियों के समय का सम्मान करें। बैठक को निर्धारित समय पर शुरू करना व्यावसायिकता को दर्शाता है।
  • उद्देश्य स्पष्ट करें: बैठक की शुरुआत में, बैठक के उद्देश्य और अपेक्षित परिणामों को स्पष्ट रूप से बताएं। इससे सभी को ध्यान केंद्रित रखने में मदद मिलती है।
  • सभी को भाग लेने के लिए प्रोत्साहित करें: यह सुनिश्चित करें कि हर किसी को अपने विचार व्यक्त करने का अवसर मिले। शांत सदस्यों से सीधे प्रश्न पूछकर उन्हें शामिल करें।
  • चर्चा को नियंत्रित करें: बातचीत को एजेंडे के विषयों पर केंद्रित रखें। यदि चर्चा विषय से भटकती है, तो विनम्रता से उसे वापस पटरी पर लाएं।
  • समय का प्रबंधन करें: प्रत्येक एजेंडा आइटम के लिए आवंटित समय का ध्यान रखें और बैठक को समय पर चलाने की कोशिश करें।
  • निर्णयों और कार्य बिंदुओं को सारांशित करें: प्रत्येक विषय के अंत में, लिए गए निर्णयों और निर्धारित किए गए कार्य बिंदुओं (कौन क्या करेगा और कब तक) को स्पष्ट रूप से सारांशित करें।
  • सकारात्मक माहौल बनाए रखें: एक सम्मानजनक और सहयोगात्मक माहौल को बढ़ावा दें जहाँ सभी सदस्य सहज महसूस करें।

एक अध्यक्ष को क्या नहीं करना चाहिए (Don’ts):

  • बातचीत पर हावी न हों: अध्यक्ष की भूमिका एक सूत्रधार की होती है, न कि एक व्याख्याता की। अपने व्यक्तिगत विचारों को थोपने से बचें।
  • तैयारी के बिना न आएं: तैयारी की कमी से बैठक अव्यवस्थित हो जाती है और प्रतिभागियों का समय बर्बाद होता है।
  • चर्चा को भटकने न दें: अप्रासंगिक विषयों या व्यक्तिगत बातचीत को बैठक पर हावी न होने दें।
  • कुछ लोगों को हावी न होने दें: किसी एक या दो व्यक्तियों को पूरी चर्चा पर कब्जा करने की अनुमति न दें। सभी को समान अवसर प्रदान करें।
  • संघर्षों को अनदेखा न करें: यदि असहमति उत्पन्न होती है, तो उसे अनदेखा न करें। इसके बजाय, एक रचनात्मक समाधान खोजने में समूह की मदद करें।
  • बिना स्पष्ट परिणाम के बैठक समाप्त न करें: यह सुनिश्चित करें कि बैठक स्पष्ट निर्णयों और कार्य योजनाओं के साथ समाप्त हो, ताकि हर कोई अपनी जिम्मेदारियों को जाने।
  • बैठक को देर तक न चलाएं: जब तक बिल्कुल आवश्यक न हो, निर्धारित समय से अधिक बैठक न चलाएं।

Q6. (a) Fill in the blanks using the correct idioms : think on your feet, on the fly, play it by the ear, lose sight of, read between the lines (i) Being able to ………. is a definite advantage during question-answer sessions. (ii) One can’t predict the audience questions, but has to just ……… (iii) Attentive and knowledgeable students can ……..- . (iv) A good presenter can cope with the unexpected ………. without any obvious effort. (v) You must never ………. the main focus of your presentation. (b) Change the following into passive voice : (i) Someone hit my car from the back. (ii) Employers pay the manual workers weekly. (iii) Countries store most nuclear waste underground. (iv) In case of a vacancy, we first ask suitable in-house candidates to apply. (v) They have cleared all the roads in this area due to VIP movement. (c) Fill in the blanks with the correct participle form of the given verbs : interest, fry, wound, break, haunt (i) We took the ………… youth to the hospital. (ii) Grandma told us an………… story. (iii) People in the village said that it was a………… house. (iv) ………… potatoes are tasty to eat. (v) The boy sat on a ………… chair by mistake. (d) Match the clauses to form suitable sentences : (i) If the traffic is bad -> (1) if they work in a congenial surrounding. (ii) If Mr. Gupta rings -> (2) it gets there the following morning. (iii) If we sign the contract today -> (3) I may get home late. (iv) People are more productive -> (4) ask him to leave his number. (v) If you send a letter by speed post -> (5) we can start production in a week’s time.

Ans.

(a) (i) Being able to think on your feet is a definite advantage during question-answer sessions.

(ii) One can’t predict the audience questions, but has to just play it by the ear .

(iii) Attentive and knowledgeable students can read between the lines .

(iv) A good presenter can cope with the unexpected on the fly without any obvious effort.

(v) You must never lose sight of the main focus of your presentation.

(b) (i) My car was hit from the back.

(ii) The manual workers are paid weekly by employers.

(iii) Most nuclear waste is stored underground by countries.

(iv) In case of a vacancy, suitable in-house candidates are first asked to apply.

(v) All the roads in this area have been cleared due to VIP movement.

(c) (i) We took the wounded youth to the hospital.

(ii) Grandma told us an interesting story.

(iii) People in the village said that it was a haunted house.

(iv) Fried potatoes are tasty to eat.

(v) The boy sat on a broken chair by mistake.

(d) (i) If the traffic is bad – (3) I may get home late.

(ii) If Mr. Gupta rings – (4) ask him to leave his number.

(iii) If we sign the contract today – (5) we can start production in a week’s time.

(iv) People are more productive – (1) if they work in a congenial surrounding.

(v) If you send a letter by speed post – (2) it gets there the following morning.

IGNOU BEGE-104 Previous Year Solved Question Paper in English

Q1. Read the passage given below and answer the questions that follow : British anthropologist, Sir Edward Burnett Tylor defines culture as ‘that complex whole which includes knowledge, belief, art, morals, law, custom or any other capabilities and habits acquired by man as a member of society’. Certain characteristic manners and practices of a group of people, go to form the ‘cultural pattern’ of a society. Culture could be associated with a nation, town, village or a tribe. Man acquires culture or becomes cultured by being member of a society or a group. Given the complexity introduced by differences of race, religion, language, customs and tradition, it is not easy to identify the elements of Indian culture. However, undeniably, it is the pre-eminence of Hinduism in India that gives to Indian culture its special characteristics. Sardar Panikkar identifies some outstanding features of Indian culture as—tradition of tolerance, sense of synthesis reflected in racial harmony, universal outlook as reflected in views such as ‘the world is one family’, philosophical outlook with belief in the unity of creation and respect for the individual based on the _ philosophical equation of Atman and Brahman—the soul and the supreme soul. Indian culture has survived because in every generation, the best among us have lived by certain fundamental values, like the values taught in the Bhagwad Gita. The day the best spirits cease to find self-fulfillment in living upto these values, Indian culture would no longer be a stream of vitality. The first value which underlines our culture is the faith in the supremacy of the moral and spiritual order which the Vedic sages called Rit. Rit is the universal order, material, moral and spiritual which upholds life. Satya or truth is its personal aspect. Satya in the sense of absolute sincerity, unity of thought, word and deed, is not to be cultivated in a cave or in a place of pilgrimage. It has to be lived in every action, in every relationship and on every occasion. The other value is sanyam i.e. dedication or surrender of the ego to God. By living a dedicated life, the individual recaptures the values of his own generation and passes them on as a legacy to the next one. The third great value is Samarpan i.e. consecration. Rigid asceticism is not consecration. In order to realise consecration, we must live a full life in which every act comes to be consecrated as an offering to God. To live up to these values, desire, greed, malice and anger have to be transmitted into noble aspirations, religious tolerance and love of peace. Our education system needs to realise the necessity of imparting these values to the young mind so that India may safeguard its soul. Questions : (i) How does an individual acquire culture ? (ii) Despite differences of various kinds what gives India its cultural identity ? (iii) What are the fundamental values underlying Indian culture ? (iv) How can India safeguard its soul ? (v) Which text embodies fundamental life values ? (vi) How is ‘Sanyam’ different from ‘Samarpan’ ? (vii) What does ‘Satya’ or truth mean in the passage ? (viii) What are the features of Indian culture according to Sardar Panikkar ? (ix) Which words in the passage have the same meaning as : Strength, energy and liveliness in an unquestionable or obvious manner. (x) Give a suitable title to the passage.

Ans. The answers to the following questions are based on the given passage: (i) According to the passage, an individual acquires culture or becomes cultured by being a member of a society or a group . (ii) Despite various differences, it is the pre-eminence of Hinduism in India that gives Indian culture its special characteristics and cultural identity. (iii) The fundamental values underlying Indian culture mentioned in the passage are:

  • Faith in the supremacy of the moral and spiritual order, called ‘Rit’ , whose personal aspect is ‘Satya’ (truth).
  • ‘Sanyam’ , which means dedication or the surrender of the ego to God.
  • ‘Samarpan’ , which means consecration, where every act is offered to God.


(iv)

India can safeguard its soul when its

education system realizes the necessity of imparting fundamental values

like Rit, Satya, Sanyam, and Samarpan to the young minds.


(v)

The passage states that the

Bhagwad Gita

is the text that embodies fundamental life values.


(vi)

‘Sanyam’ is defined as the dedication or surrender of the ego to God, an internal act of renouncing the self. In contrast, ‘Samarpan’ is consecration, which involves living a full life where

every act becomes an offering to God

. Sanyam is the internal state of surrender, while Samarpan is the external application of that state through action.


(vii)

In the passage, ‘Satya’ or truth means

absolute sincerity

and the

unity of thought, word, and deed

. It is a value to be lived in every action and relationship, not something to be practiced in isolation.


(viii)

According to Sardar Panikkar, the features of Indian culture are:

  • A tradition of tolerance.
  • A sense of synthesis reflected in racial harmony.
  • A universal outlook, such as ‘the world is one family’.
  • A philosophical outlook with a belief in the unity of creation.
  • Respect for the individual based on the equation of Atman and Brahman.


(ix)

The words in the passage with the same meaning are:

  • Strength, energy and liveliness: vitality
  • in an unquestionable or obvious manner: undeniably


(x)

A suitable title for the passage would be

“The Essence of Indian Culture”

or

“The Fundamental Values of Indian Culture”

.

Q2. What is a portfolio ? How is web version of your portfolio useful ?

Ans. A portfolio is a curated collection of a person’s work, projects, and other evidence that demonstrates their skills, accomplishments, and experience in a particular field. It serves as a tangible proof of one’s capabilities, designed to be shown to potential employers, clients, or academic institutions. Unlike a resume, which lists qualifications, a portfolio showcases them through concrete examples. A portfolio might include:

  • Work samples (e.g., articles, designs, code, reports)
  • Case studies of completed projects
  • Photographs of physical work
  • Testimonials or letters of recommendation
  • Certifications and awards

A

web version of a portfolio

, also known as an e-portfolio or digital portfolio, is exceptionally useful in the modern professional landscape for several reasons:


1. Accessibility and Reach:

A web portfolio is accessible 24/7 from anywhere in the world. It can be easily shared with a simple URL in emails, on social media profiles like LinkedIn, or on a business card, dramatically increasing its reach.


2. Multimedia Integration:

It allows for the inclusion of dynamic content that a physical portfolio cannot support. This includes videos, audio files, animations, and interactive elements, which are crucial for showcasing skills in creative and technical fields.


3. Ease of Updating:

A web portfolio can be updated instantly with new work, skills, or achievements without the need for reprinting or reassembling physical materials. This ensures it always reflects the most current and best work.


4. Cost-Effectiveness:

It eliminates printing, binding, and shipping costs associated with physical portfolios, making it a highly economical choice.


5. Demonstrates Tech Savviness:

Creating and maintaining a well-designed web portfolio signals to employers that you are current with digital technology, a valuable trait in almost any industry.


6. Analytics:

Many platforms provide analytics, allowing you to track who is viewing your portfolio, their location, and what content is most popular, providing valuable feedback on its impact.

Q3. Write about the different forms of interviews and the skills required to face them.

Ans. Interviews are a cornerstone of the hiring process, and they come in various forms, each designed to assess different aspects of a candidate. Understanding these forms and the skills needed to excel in them is crucial for job seekers. Different Forms of Interviews:

  • One-on-One Interview: The most traditional format, involving a single interviewer and the candidate. It allows for an in-depth conversation about skills, experience, and personality fit.
  • Panel Interview: The candidate is interviewed by a group of two or more people simultaneously. This format is efficient for the company and tests the candidate’s ability to engage with multiple stakeholders and handle pressure.
  • Group Interview: Multiple candidates are interviewed together and are often given a group task or problem to solve. This is used to evaluate teamwork, leadership, and communication skills in a collaborative setting.
  • Telephonic Interview: Often used as an initial screening tool to shortlist candidates. The focus is on verifying qualifications and assessing basic communication skills.
  • Video Interview: Can be live (via platforms like Zoom) or pre-recorded (where candidates record answers to preset questions). It is used for remote hiring and assesses both verbal communication and on-screen presence.
  • Behavioral Interview: Based on the premise that past behavior predicts future performance. Interviewers ask questions like, “Tell me about a time when you…” to elicit specific examples of how a candidate has handled work situations.
  • Situational/Case Interview: The candidate is presented with a hypothetical work-related problem or case study and asked how they would respond. This tests problem-solving, analytical, and decision-making skills.


Skills Required to Face Interviews:

  • Strong Communication: The ability to articulate thoughts clearly and concisely, listen actively, and tailor your message to the audience (e.g., being more concise on the phone, more engaging on video).
  • Thorough Preparation: Researching the company, understanding the job role, and preparing answers for common questions. This also includes preparing your own thoughtful questions for the interviewer.
  • STAR Method: For behavioral interviews, being able to structure answers using the STAR (Situation, Task, Action, Result) method to provide clear, compelling examples.
  • Composure and Confidence: Maintaining a calm and confident demeanor, especially during panel or stress interviews. Positive body language and eye contact are key in face-to-face settings.
  • Problem-Solving and Critical Thinking: Especially crucial for case interviews, this involves breaking down problems, analyzing information, and proposing logical solutions.
  • Adaptability: Being able to think on your feet and adapt to different interview styles and unexpected questions.

Q4. How is telephonic conversation different from face to face conversation ? What care should be taken to make telephonic conversation effective ?

Ans. Telephonic conversation and face-to-face conversation are two distinct modes of communication, with the primary difference being the absence of non-verbal cues in the former. This fundamental difference shapes the dynamics of the interaction. Differences between Telephonic and Face-to-Face Conversation:

  • Absence of Non-Verbal Cues: Face-to-face conversations are enriched by body language, facial expressions, eye contact, and gestures, which provide context and emotional nuance. In a telephonic conversation, all these visual cues are lost, making it harder to gauge the other person’s reactions and true feelings.
  • Emphasis on Vocal Cues: On the phone, tone, pitch, pace, and volume of voice become the primary tools for conveying emotion and meaning. A monotonous voice can be misinterpreted as disinterest, while a warm, varied tone can build rapport.
  • Increased Potential for Misunderstanding: Without visual feedback, it is easier to misinterpret sarcasm, humor, or seriousness. This necessitates clearer and more direct language.
  • Greater Need for Active Listening: Because you cannot see the other person, active listening—paying close attention and providing verbal affirmations like “I see,” or “uh-huh”—is critical to show engagement and ensure understanding.
  • Environmental Distractions: In a phone call, it is easier for participants to be distracted by their surroundings or to multitask, which can detract from the quality of the conversation.


Care to be Taken for an Effective Telephonic Conversation:

To overcome the limitations of phone calls and ensure effective communication, the following care should be taken:


1. Prepare in Advance:

Have a clear objective for the call and an outline of points to discuss. Keep necessary documents and a notepad handy.


2. Choose a Quiet Environment:

Make the call from a quiet place to minimize background noise and interruptions, ensuring clarity for both parties.


3. Speak Clearly and Use Your Voice Effectively:

Articulate your words clearly and speak at a moderate pace. Modulate your tone to sound engaged and positive. Smiling while you speak can make your voice sound warmer.


4. Practice Active Listening:

Pay full attention to the speaker. Paraphrase key points to confirm your understanding (“So, what you’re saying is…”). Avoid interrupting.


5. Identify Yourself Clearly:

Begin the call by stating your name and organization to establish context immediately.


6. Summarize and Confirm:

At the end of the call, summarize the key decisions made and any action items. Confirm who is responsible for each task and the deadlines to ensure there is no ambiguity.

Q5. What are the do’s and don’ts a chairperson needs to observe while conducting a meeting successfully ?

Ans. The success of a meeting often hinges on the effectiveness of the chairperson. A good chairperson acts as a facilitator, guiding the group towards its objectives efficiently and harmoniously. To achieve this, they must adhere to specific principles of conduct. The Do’s for a Chairperson:

  • Do Prepare Thoroughly: A chairperson must review the agenda, understand the objectives for each item, and be familiar with any background materials. Preparation is key to guiding the meeting effectively.
  • Do Start and End on Time: Respecting everyone’s schedule by adhering to the start and end times demonstrates professionalism and encourages punctuality in others.
  • Do Set the Context: Begin the meeting by welcoming attendees, stating the meeting’s purpose and objectives, and briefly running through the agenda. This focuses the group from the outset.
  • Do Facilitate Participation: Encourage balanced participation by inviting quieter members to share their views and politely preventing dominant individuals from monopolizing the conversation.
  • Do Keep the Meeting on Track: Skillfully steer the discussion back to the agenda if it digresses. Use phrases like, “That’s an interesting point, but let’s return to the main topic for now.”
  • Do Manage Time: Keep an eye on the clock and allocate time appropriately for each agenda item to ensure all important topics are covered.
  • Do Clarify and Summarize: Periodically summarize discussions, decisions made, and action items to ensure everyone is on the same page and to solidify progress.
  • Do Conclude Effectively: End the meeting with a clear summary of all decisions and a list of action items, including who is responsible for each and the deadline. Announce the date and time of the next meeting if applicable.


The Don’ts for a Chairperson:

  • Don’t Dominate the Discussion: The chairperson’s role is to guide, not to dictate. Avoid imposing your own opinions and allow the group to reach a consensus.
  • Don’t Be Unprepared: Coming to a meeting unprepared wastes time, undermines credibility, and leads to an unproductive session.
  • Don’t Let the Meeting Drift: Do not allow side conversations or off-topic discussions to derail the meeting’s purpose.
  • Don’t Ignore Conflict: Do not let disagreements escalate or fester. Address conflicts constructively and mediate to find common ground or a resolution.
  • Don’t Allow Interruptions: Maintain order by ensuring that members do not speak over one another.
  • Don’t End Without a Clear Outcome: Avoid adjourning the meeting with unresolved issues or ambiguity about the next steps. Every meeting should have a clear result.

Q6. (a) Fill in the blanks using the correct idioms : think on your feet, on the fly, play it by the ear, lose sight of, read between the lines (i) Being able to ………. is a definite advantage during question-answer sessions. (ii) One can’t predict the audience questions, but has to just ……… (iii) Attentive and knowledgeable students can ……..- . (iv) A good presenter can cope with the unexpected ………. without any obvious effort. (v) You must never ………. the main focus of your presentation. (b) Change the following into passive voice : (i) Someone hit my car from the back. (ii) Employers pay the manual workers weekly. (iii) Countries store most nuclear waste underground. (iv) In case of a vacancy, we first ask suitable in–house candidates to apply. (v) They have cleared all the roads in this area due to VIP movement. (c) Fill in the blanks with the correct participle form of the given verbs : interest, fry, wound, break, haunt (i) We took the ………… youth to the hospital. (ii) Grandma told us an………… story. (iii) People in the village said that it was a………… house. (iv) ………… potatoes are tasty to eat. (v) The boy sat on a ………… chair by mistake. (d) Match the clauses to form suitable sentences : (i) If the traffic is bad -> (1) if they work in a congenial surrounding. (ii) If Mr. Gupta rings -> (2) it gets there the following morning. (iii) If we sign the contract today -> (3) I may get home late. (iv) People are more productive -> (4) ask him to leave his number. (v) If you send a letter by speed post -> (5) we can start production in a week’s time.

Ans. (a) Fill in the blanks using the correct idioms: (i) Being able to think on your feet is a definite advantage during question-answer sessions. (ii) One can’t predict the audience questions, but has to just play it by the ear . (iii) Attentive and knowledgeable students can read between the lines . (iv) A good presenter can cope with the unexpected on the fly without any obvious effort. (v) You must never lose sight of the main focus of your presentation. (b) Change the following into passive voice: (i) My car was hit from the back. (ii) The manual workers are paid weekly. (iii) Most nuclear waste is stored underground. (iv) In case of a vacancy, suitable in-house candidates are first asked to apply. (v) All the roads in this area have been cleared due to VIP movement. (c) Fill in the blanks with the correct participle form of the given verbs: (i) We took the wounded youth to the hospital. (ii) Grandma told us an interesting story. (iii) People in the village said that it was a haunted house. (iv) Fried potatoes are tasty to eat. (v) The boy sat on a broken chair by mistake. (d) Match the clauses to form suitable sentences: (i) If the traffic is bad – (3) I may get home late. (ii) If Mr. Gupta rings – (4) ask him to leave his number. (iii) If we sign the contract today – (5) we can start production in a week’s time. (iv) People are more productive – (1) if they work in a congenial surrounding. (v) If you send a letter by speed post – (2) it gets there the following morning.


Download IGNOU previous Year Question paper download PDFs for BEGE-104 to improve your preparation. These ignou solved question paper IGNOU Previous Year Question paper solved PDF in Hindi and English help you understand the exam pattern and score better.

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